iMac

When powered up, question mark with the file logo shown. This is an iMac 2015 came with fusion drive (Comprised of SSD and hard disk).

Solutions:

SSD had no electronic failure and all the data were recovered. Unfortunately, the hard disk suffered media damage. We replaced the faulty component and managed to recover 50{6183162fcd0c9568fe108d6d7fb6cc3b9edee185abc05be9fa3b958a1359c382} of client’s data from the hard disk.