When powered up, question mark with the file logo shown. This is an iMac 2015 came with fusion drive (Comprised of SSD and hard disk).


SSD had no electronic failure and all the data were recovered. Unfortunately, the hard disk suffered media damage. We replaced the faulty component and managed to recover 50{6183162fcd0c9568fe108d6d7fb6cc3b9edee185abc05be9fa3b958a1359c382} of client’s data from the hard disk.