Mobile Device Recovery

Most mobile phones and mobile devices use flash memory to store data and Ontrack has had excellent success recovering data from flash memory devices.

Ontrack Data Recovery engineers can recover data from flash failures as well as overcome technical challenges that are unique to flash technology. Through its Ontrack Data Recovery services, Ontrack has developed data reconstruction programs that will identify, separate and reassemble your flash memory so that your files or data will be able to be extracted.

Mobile Device and Memory Card Recovery Services

Ontrack Data Recovery services offer multiple data recovery service options for mobile device and memory card recovery. The list below highlights just a few examples of recoverable data sources:

Smart Phones and Mobile Phones
Digital Cameras and Digital Players
Memory Cards and Flash Drives

iPhone recovery
Samsung Galaxy recovery
Android recovery
BlackBerry recovery
Palm recovery
PocketPC/WinCE recovery
PC cards (PCMCIA) recovery
iPod recovery
iPad recovery
MP3 player recovery
Tablet recovery
Digital camera recovery
SD media recovery (mini, micro)
SmartMedia recovery
xD media recovery
Compact flash recovery
USB flash drive recovery
Memory stick recovery

Mobile Phone Data Recovery FAQ

Answers to some of the most common questions regarding data recovery services for mobile phones of all brands, smartphones ( Apple iPhone and Google Android based phones), and older PDA/mobile phone types.

Can I recover my phone data with Ontrack EasyRecovery software?

No. DIY recovery efforts may result in changing or otherwise damaging the data. Additionally, if the phone is locked out and it connects with the messaging server, the server may issue a command to overwrite all data to ensure data security.

Can you recover deleted messages sent from a phone?

Deleted messages are usually recoverable. Success will depend on the phone type and how it was used.

Can you recover the photos on my phone?

Missing or deleted photos are usually stored on a Flash card (for example, a microSD). Success will depend on the phone type and how it was used before and after the pictures went missing.

Can you recover the documents on my phone?

Missing or deleted documents are usually stored on a flash card (for example, a microSD). In other cases they may be stored on the internal Flash memory. Success will depend on the phone type and how it was used before and after the documents went missing.

I just got locked out of my phone – can you recover it?

No. If you have forgotten/ lost the password that you have set, there is no solution that Ontrack can attempt for recovery.

Can I send you my mobile phone without my SIM card?

Yes. We do not need your SIM card. If there are any special cases that SIM card is needed, we will inform you.