About Us

About Ontrack

We know that your data is precious and often there is only one chance to recover data – so you want to make sure that your data recovery provider is the best in the industry.

Through its world renowned Ontrack Data Recovery service, Ontrack Singapore has been the leading data recovery provider in Singapore since 2005. We were the first and still are the most successful provider of data recovery services for RAID, virtualised and flash / solid state media. A relentless research and development programme means we have the largest and most advanced ISO 14644-1 class 5 environment in Singapore. Your data is safe in our private Singapore data center, and through our certified partner and drop off locations, we serve metropolitan and country areas throughout Singapore.

Ontrack is the world’s largest data recovery services provider with 33 offices and 17 clean room facilities worldwide. Our scale allows us to work faster on your data recovery, giving you the highest chance of recovery and allowing us to keep the world’s largest spare parts inventory for data recovery services. Our research and development program makes sure that even for the newest technologies and storage solutions we have a data recovery solution. We perform more than 50,000 data recovery projects per year worldwide.

Our services are based on excellence, transparency and clear communication. We strive to offer the highest service level every time while offering absolute clarity about what we can recover and keeping you informed throughout the process. We offer online tools to monitor, view and accept your data recovery. You always have the opportunity to talk to our staff and discuss your data loss before you go ahead with our services.

Ontrack offers the leading DIY data recovery software tools Ontrack EasyRecovery and Ontrack PowerControls for Microsoft Exchange and SharePoint, and our services also include professional erasure software and hardware solutions, as well as the most diverse tape recovery facility.

Privately owned Ontrack provides consulting, services and cutting-edge technology products in the following areas to address your critical information needs:

Data Recovery

Data loss can happen at any time and to any organisation or individual. Through its Ontrack Data Recovery products and services, Ontrack is the world leader in data recovery, offering fast, convenient and cost-effective solutions for clients who have experienced data loss.

Information Management

Whether it is preparing your document house to mitigation risk or addressing legal or regulatory requests or evaluating your document policies, protocols and technologies, managing your organization’s data efficiently and effectively is no easy task. Our consultants have years of industry experience helping clients confidently respond to a broad range of information management challenges including classifying all documents into value and retention classes to manage the lifecycle of documents, assessing systems security with penetration testing, breach remediation, creating and administering document retention and destruction protocols, defensibly safeguarding potentially relevant data, and quickly implementing litigation holds and other business requests for ESI.


As legal requirements are increasingly complex and data volume continues to grow, Ontrack provides the industry’s most efficient management of electronically stored information (ESI) for litigation, regulatory inquiries or investigations. Ontrack streamlines the discovery process through experienced people, innovative technologies and excellent service.

Ontrack is the technology service division of Altegrity, an industry-leading provider of information solutions. Altegrity Inc., is the largest commercial provider of background investigations for the government; the world’s leading risk consulting company provides a broad range of investigative, intelligence, financial, security and technology services to organizations and multinational corporations around the world.

About Ontrack Services

Data recovery services for hard drives and other storage devices involves much more than simply replacing parts. The dedicated Research and Development staff at Ontrack Data Recovery has 20 years experience in building cutting edge data recovery tools, software and data recovery processes.